Managing complex projects at all stages of the project. Preparation of all project documentation Calculation of the technical part of the project Interaction with suppliers and customers Installation, configuration and support of equipment for Parking (Designa, ParkHelp). Setting up and finalizing vendor software, development and integration of third-party software. Warranty and service support of equipment suppliers. Distance learning from suppliers. Joint problem solving and software development with suppliers (in accordance with the wishes of customers). Management of engineering staff, allocation of responsibilities and goal setting. Manage of access to the company's knowledge base, mail and applications Creation of a company website and a company web portal. The solution of urgent IT issues in the office of the company. e.t.c.

Installation, configuration and support of equipment for Parking (Designa, ParkHelp). Setting up and finalizing vendor software, development and integration of third-party software. Warranty and service support of equipment suppliers. Distance learning from suppliers. Joint problem solving and software development with suppliers (in accordance with the wishes of customers). Management of engineering staff, allocation of responsibilities and goal setting. Manage of access to the company's knowledge base, mail and applications Creation of a company website and a company web portal. The solution of urgent IT issues in the office of the company. e.t.c.

* ServiceDesk and Helpdesk in 6 Countries(Almaty, Moscow, Frankfurt, Vilnius, Hong Kong, Brest), remote it support skype + teamviewer (1st line support) and full support of users in Almaty office * Coordination of the work in different support groups in solving urgent and non-urgent incidents * Initiating an initiative in dealing with various incidents * Managing accounts in Active Directory, Outlook Exchange, intranet, PBX and other company systems * Ensuring the security and uninterrupted operation of servers * Managing access to servers, services and network folders * Take part/managing projects(Intranet, moving from google to owa including training of users) * Organization and conduct of courses and trainings for users * Preparation and development of instructions, reports and budget of IT department * Managing servers (1С v7 and v8, Windows(AD, DNS, DHCP and other roles), Sector-V, linux(gateway and proxy)) * Managing firewalls of company(cisco, zyxel) * Installing and managing of video surveillance system

* Technical support of end users from 5 countries (Russia, Ukraine, Georgia, Kyrgyzstan and Kazakhstan), mainly by phone (1st line support) * Technical support and resolution of incidents sent by mail * Coordination of the work in different support groups in solving urgent and non-urgent incidents * Initiating an initiative in dealing with various incidents * Managing accounts in Active Directory, Lotus Notes, Concorde, Remedy, Avaya and other systems * Managing access to servers, services and network folders * Participation in projects, coordination of some stages of projects * training for new team members and users * Preparation and development of instructions and reports * Participation and coordination in the testing of internal controls

Technical support of network users (1st and 2nd line) Technical support of office equipment and server equipment IT department budget planning Searching and purchasing of IT equipment by tender Installation, configuration and managing of the server based on windows server OS Managing of PBX Installation/managing cisco rv320(VPN, firewall) Organization and conduct of courses and trainings for users Managing of web-site

Technical support of network users (1st and 2nd line) Technical support of office equipment and server equipment IT department budget planning Search and purchase of equipment Configuring and Managing of a Server Based on windows server 2008 Managing of PBX Training for employees

Technical support of network users (1st and 2nd line) Coordinating work of IT team(4 employees) Technical support of office equipment and server equipment 1C support and administration IT department budget planning Search and purchase of equipment Configuring and managing Server Based on windows server 2008 Administering a PBX Training and training for employees

Technical support of network users (1st and 2nd line) Technical support of office equipment and server equipment Support and administration of 1C and financial department software Search and purchase of equipment Configuring and managing Server Based on windows server 2008 Making trainings for employees Creation and managing web site of the company

Technical support of network users (1st and 2nd line) Technical support of office equipment and server equipment Support and administration of 1C and financial department software Search and purchase of equipment Configuring and managing Server Based on windows server 2008 Making trainings for employees Creation and managing web site of the company

Information Systems, Information Systems in the Economy

BAS University, "ISO/IEC 27001:27013 Управление Информационной Безопасностью. Корпоративная стратегия, принципы, реализация"

Programming Basics